Store Policy
Customer Care
At Sweet Little Lady Designs, we believe that every arrangement should bring joy—not only when it’s delivered but throughout the entire experience. Our customer care team is here to make sure your journey with us is as delightful as the flowers themselves.
How We Support You:
• Personalized Assistance: Whether you need help choosing the perfect arrangement or customizing your order, we’re happy to guide you.
• Order Updates: You’ll receive timely updates so you always know when your flowers are on their way.
• Delivery Support: If there are any issues with your delivery, we’ll work quickly to resolve them.
• Care Tips: We’ll share easy tips to keep your flowers looking fresh and beautiful longer.
How to Reach Us:
📞 Phone: (323) 702-8624
📧 Email: info@sweetlittleladydesigns.com
💬 Live Chat: Available during business hours for instant help.
Your happiness means everything to us. If something isn’t quite right, let us know—we’ll make it bloom beautifully. 🌷
Privacy & Safety
Last Updated: 8/28/25
Sweet Little Lady Designs values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
- Personal Information: Name, email, phone number, billing/shipping address.
- Payment Information: Processed securely through third-party payment providers (we do not store credit card details).
- Usage Data: Website browsing activity, IP address, device type, and cookies.
2. How We Use Your Information
- To process and deliver your orders.
- To provide customer support.
- To send updates, promotions, or seasonal offers (if you opt in). - To improve our website and services.
3. Sharing of Information
- We do not sell your personal information.
- We may share information with trusted third-party service providers (e.g., payment processors, delivery couriers).
- We may disclose information if required by law.
4. Cookies and Tracking
- Our website uses cookies to improve functionality and provide a better shopping experience. - You can manage cookie preferences through your browser settings.
5. Data Security
- We implement industry-standard security measures to protect your data.
- However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
- You may request access, correction, or deletion of your personal information by contacting us at info@sweetlittleladydesigns.com
- You may unsubscribe from marketing emails at any time by clicking “unsubscribe” at the bottom of our emails.
7. Contact Us
For questions about this Privacy Policy, please contact: Sweet Little Lady Designs
info@sweetlittleladydesigns.com
(323)702-8624
Payment Methods
Credit / Debit Cards
PAYPAL
Offline Payments